Solicitors Complaints

Today is the launch of the Scottish Legal Complaints Commission. The Commission is independent of the legal profession and will investigate complaints of inadequate professional service made against solicitors where the transaction in question is instructed on or after today. The Law Society of Scotland continues to be responsible for investigating complaints where the service was instructed before today. It will also continue to handle complaints about the professional conduct of solicitors.

In the first instance complaints are to be addressed to the legal practitioner. See an Overview of the Complaints Process